Terms of Service

Acceptance of Terms

By accessing and using this website and the services offered by Hearthline Product Studio, you agree to be bound by these Terms of Service. If you do not accept these terms, please do not use our website or services.

Website Use License

We grant you a limited, non-exclusive, non-transferable license to access and use our website for lawful purposes only. You agree not to:

• • Reproduce, distribute, or transmit content without permission
• • Engage in any form of harassment or abuse toward our team or other users
• • Attempt to gain unauthorized access to any systems or networks
• • Transmit viruses, malware, or other harmful code
• • Engage in any illegal activity or violate any applicable laws
• • Scrape or automatically access content without permission

Intellectual Property Rights

Our website content, including text, graphics, logos, images, and software, is the property of Hearthline Product Studio or its content suppliers and is protected by international copyright and intellectual property laws.

When we deliver custom software or design work to you as part of a project engagement, ownership of that work transfers to you, including full source code and intellectual property rights. This will be documented in your project agreement.

Project Engagements and Proposals

Initial consultations and project proposals are provided at no charge. However, if a formal engagement is agreed upon, payment terms will be outlined in a separate project agreement. Both parties must sign the project agreement before work begins.

Project timelines and budgets are estimates based on the scope defined at the project start. Changes to scope, timeline adjustments, or additional work will be discussed and documented, and may require adjustment to budget and timeline.

Payment Terms

Payment terms for project engagements are outlined in the signed project agreement. Typical terms include:

• • Initial deposit (typically 50%) upon agreement signing
• • Progress payments tied to project milestones
• • Final payment upon delivery and acceptance

Late payments may result in suspension of work and additional fees. Invoices are due within terms specified in the project agreement.

Limitation of Liability

To the fullest extent permitted by law, Hearthline Product Studio and its owners, employees, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or relating to your use of our website or services, even if we have been advised of the possibility of such damages.

Disclaimer of Warranties

Our website and services are provided on an "as-is" basis without warranties of any kind, either express or implied. We disclaim all warranties, including merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that our website will be uninterrupted, error-free, or secure.

Custom software delivered as part of a project engagement is provided with reasonable professional quality standards and will be tested before delivery. However, no software is error-free. Ongoing support and maintenance terms are outlined in the project agreement.

Indemnification

You agree to indemnify and hold harmless Hearthline Product Studio, its owners, employees, and agents from any claims, damages, losses, liabilities, and expenses arising out of your use of our website or services, or your violation of these Terms of Service.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content, accuracy, or practices of external sites. Your use of third-party websites is subject to their terms and privacy policies.

Confidentiality

During project engagements, both parties may have access to confidential information. Each party agrees to:

• • Keep confidential information private
• • Use confidential information only for the purpose of the engagement
• • Not disclose confidential information to third parties without consent

Exceptions include information required by law, court order, or regulatory authority.

Termination

Either party may terminate a project engagement by providing written notice and following the procedures outlined in the signed project agreement. Termination terms, including payment obligations, will be documented in the project agreement.

Governing Law

These Terms of Service are governed by and construed in accordance with applicable law and the laws governing Hearthline Product Studio's jurisdiction of operation. You agree to submit to the exclusive jurisdiction of the courts in that jurisdiction.

Contact for Disputes

Before pursuing formal legal action, we encourage both parties to attempt to resolve disputes through good-faith discussion. If you have questions or disputes regarding these terms, please contact us:

Hearthline Product Studio
11 Willow Close
Brundall NORWICH
NR13 5PZ
United Kingdom

+1 513 855 9844

Changes to Terms

We reserve the right to modify these Terms of Service at any time. Changes become effective upon posting to our website. Your continued use of our website or services following any changes constitutes your acceptance of the updated terms.

Entire Agreement

These Terms of Service, together with any project agreement you sign with us, constitute the entire agreement between you and Hearthline Product Studio regarding your use of our website and services.